List of frequently asked questions - FAQ's

An escape room is the new trend urban leisure. Stop watching movies and go live them in your own flesh. The objective of the game is to leave a room in less than 60 minutes, overcoming all kinds of challenges: deciphering codes, finding keys, opening locks, solving puzzles. It is a collective experience for your minds.

Conundroom has several rooms with games designed specifically for different audiences. The game Mr. Ascott is designed for adults or children over 16 years old. Children under 16 must be accompanied by an adult. The groups must be from 2 to 6 participants. Due to space limitations, it will not be possible to have more than 6 participants. On the other hand, the Tower of Babel is an escape room of groups for all audiences in which both adults and children can play without problems. In this case, the groups can be from 6 to 20 people, making it ideal for birthdays, celebrations of all kinds or teambuilding events. Groups of children older than 10 can attend completely alone.

No. For safety reasons you will always have the possibility to exit through the front door. Anyway, none of the challenges that need to be solved imply any kind of risk to the players.

You can book our escape room from the specific pages of each room. For special situations, sucha as very large groups, massive bookings for companies, etc., please contact us directly and we will be happy to help.

Unfortunately, we can’t guarantee that the rooms are free if you do not have a previous booking. To ensure your game without problems, book a session in one of our rooms here. For last minute bookings, contact us directly and we will check if there is any available rooms for you.

Punctuality is key. Before starting the game, we spend a few minutes explaining the rules of the game. Therefore, it is recommended to arrive 5 minutes before the reserved time. In the event that you arrive more than 10 minutes late, Conundroom may cancel the session to avoid any further delay to the coming sessions.

In Conundroom we have adapted the prices to the number of participants in order to make is as affordable as possible. Therefore, a group of 2 people does not pay the same as a group of 6. On the other hand, the larger the group, the lower the cost per person. You can check all our rates in the specific sections of each room.

No problem. Depending on how many people you eventually are, we will calculate the new price and you can pay the difference in the reception. In these cases, the promotions already used may not be applied.

If you have a promotion code, select the date that best suits you, start your booking and when you are in the shopping cart, click on “Click here to enter your code” and then click on “Apply coupon.” Immediately, the discount will be applied and you will see the new final price of your reservation.

If you want to give a unique and different gift, do not hesitate and get a gift voucher by clicking here. After selecting the number of people in the group, add the product to the cart and go to finalize your purchase. After the payment of the order, you will receive two emails, a first one with the confirmation of payment and then, after the generation of the gift voucher, a second indicating your code and instructions on how to use it.

As with the discount codes, if you have a gift voucher, go to the specific reservation section of each room, select the date that best suits you, start your reservation and when you are in the shopping cart, click on “Click here to enter your code” and then click on “Apply coupon.” Immediately, the discount of 100% of the price will be applied to you and you will be able to finish the reservation process without having to pay anything. Afterwards, you will receive an automatic email from the booking system confirming your appointment.

Yes, but to do it free of charge, you must notify us at least 72 hours prior to the booking. You can cancel or modify the reservation through the confirmation email or by contacting info@conundroom.es provided that the terms established in our service conditions are met.

If you notify us at least 72 hours prior to the booking, we will reschedule your session for free. If, however, it is within 72 hours, the group must pay a supplement of € 25. You can cancel or modify the reservation through the confirmation email or by contacting info@conundroom.es as long as the previously established terms are met.

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Conundroom is an escape room in Barcelona of intermediate difficulty, which will hook you from the very first minute, making you enjoy every single second solving its puzzles.

+34 652 642 578
info@conundroom.es
Conundroom 1: Avinguda Diagonal, 300, 08013 Barcelona
Conundroom 2: Carrer dels Enamorats, 39, 08013, Barcelona